Terms of Use

Terms of Use of Shoney’s® Rewards

Shoney’s® Rewards is a loyalty program where you can earn points and receive rewards, and is operated by Best American Hospitality Corp. on behalf of Shoney’s (“Shoney’s”). By signing up for Shoney’s® Rewards, using your Shoney’s® Rewards card (“Card”), and/or signing up and using Shoney’s® Rewards on our website (www.Shoneys.com) or Shoney’s® mobile app, you agree to these Terms of Use, including agreeing to the arbitration clause set forth below, as follows:

  • ELIGIBILITY: Shoney’s® Rewards is only available to legal residents of the United States and the District of Columbia who are 18 years of age or older when they enroll (“Member”). Only one (1) account is allowed per Member. Shoney’s® restaurant employees are not eligible to participate in Shoney’s® Rewards. Friends and family members of Shoney’s® restaurant employees are eligible to participate, but cannot use Shoney’s® Rewards in conjunction with an employee discount.
  • ENROLLMENT AND PRIVACY: In order to enroll as a Member of Shoney’s® Rewards Program, you must provide your name, telephone number, email address, a password, and date of birth. Shoney’s Privacy statement (www.shoneys.com/privacy) applies to these Terms of Use. Shoney’s® Rewards may contain links to other websites. Shoney’s does not have any control over these other websites and it is not responsible for their content or security. If a Member clicks on a link to an outside website or mobile app, he/she does so at his/her own risk and is subject to the privacy policy, and terms of use of that website or mobile app.
  • REDEMPTION: A Member can redeem 50 Points for $5.00 off any purchase of food, non-alcoholic beverages and retail items at any participating Shoney’s® restaurant. Points and Rewards may not be redeemed for purchases of gift cards or cash, may not be used to pay taxes, gratuity, or delivery charges, and may not be used in conjunction with any other discount, coupon or offer. Points earned for a purchase may not be redeemed for the same purchase. The first Free Hot Fudge Cake reward for signing up for Shoney’s® Rewards can be redeemed the same day as signup. Points and Rewards have no cash value. The availability of redemption is subject to change in Shoney’s sole and absolute discretion, and any change will be reflected in the updated Terms of Use, as contemplated herein. Member is responsible for periodically reviewing the Terms of Use for changes.
  • EXPIRATION AND TERMINATION: Points do not expire unless the Shoney’s® Rewards Program is terminated. Rewards will expire as indicated on the email sent to the email address provided by you at signup, and if not specifically otherwise indicated, will expire in thirty (30) days. Shoney’s reserves the right in its sole discretion to terminate the Shoney’s® Rewards Program. If the Shoney’s® Rewards Program is terminated, Members will no longer earn Points or Rewards. Any Points or Rewards outstanding at that time will expire as indicated in the notice of termination or as otherwise stated on the email confirming the Reward.
  • MEMBERSHIP: Report a lost Card to Shoney’s by email to ShoneysRewards@Shoneys.com and unsubscribe from the Program by email to ShoneysRewards@Shoneys.com. Shoney’s will not be responsible for the unauthorized use of your Card or redemption of your Points and/or Rewards. A Member’s Card account will be closed after twelve (12) months of no activity. Shoney’s reserves the right in its sole and absolute discretion to suspend a Member’s membership in the Shoney’s® Rewards Program in the event of any suspected misconduct, including but not limited to suspending and the Member’s ability to earn and redeem Points and Rewards. If Shoney’s concludes in its sole and absolute discretion that the Member has engaged in misconduct or that his/her account has been compromised, it may terminate the Member’s membership, and void all of the Member’s Points and Rewards.
  • LIMITATION OF LIABILITY, DISCLAIMER AND RELEASE: Members use the Shoney’s® Rewards Program at their own risk. Shoney’s is not liable for any direct, indirect, special or other damages or losses that may result from the Member using the Shoney’s® Rewards Program  or using information, services, food, beverages or merchandise provided through Shoney’s® restaurants. THE SHONEY’S® REWARDS PROGRAM IS PROVIDED BY SHONEY’S “AS IS” WITHOUT ANY WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED. Shoney’s is not responsible for interrupted or unavailable network server or other connections, miscommunications, computer transmissions or jumbled, scrambled or misdirected transmissions, or for electrical, network, computer hardware or software or program malfunctions, failures or difficulties or for other errors, omissions, interruptions, or deletions of any kind whether human, mechanical or electronic or for any damage to any person’s computer related to participating in the Shoney’s® Rewards. Shoney’s liability for Points, Rewards or any other reward containing printing or other errors, if any liability exists, is limited to replacement with other Points or Rewards, while supplies last. Member hereby releases and agrees to indemnify and hold harmless Shoney’s (and its affiliates, and Shoney’s restaurants owners, operators, franchisor, franchisees and employees) from and against any and all costs, claims, damages, or any other injury, whether due to negligence or otherwise, to person(s) or property (including, without limitation, death or violation of any personal rights, such as violation of right of publicity/privacy, libel, or slander), due in whole or in part, directly or indirectly, to the Member’s participation in the Shoney’s® Rewards Program, or the receipt, use, misuse, or unavailability, of Points, Rewards or any other reward.
  • DISPUTES TO BE RESOLVED THROUGH ARBITRATION AND PURSUANT TO TENNESSEE LAW: Except where prohibited by law, by signing up for the Shoney’s® Reward Program, you agree that any action arising out of or relating in any way to the Shoney’s® Reward Program shall be resolved individually and exclusively by final and binding arbitration administered by the American Arbitration Association ( the “Forum”) and conducted before a sole arbitrator, all pursuant to the Forum’s Commercial Arbitration Rules as supplemented by the Forum’s Supplementary Procedures for Consumer-Related Disputes (collectively, the “Forum’s Rules”). The arbitration shall be held in Nashville, Tennessee. These Terms of Use are governed by and are to be construed in accordance with the laws of the State of Tennessee. The arbitrator’s decision shall be controlled by these Terms of Use and any of the other terms and conditions governing the Shoney’s® Rewards Card, including those on the front and back of the Card. The arbitrator shall not have the power to award punitive damages against Shoney’s or anyone else. There shall be no authority for any claims to be arbitrated (or otherwise disputed) on a class or representative basis; arbitration can decide only your individual claims, and the arbitrator may not consolidate or join the claims of other persons who may be similarly situated. ANY RIGHT TO A TRIAL BY JURY IS HEREBY WAIVED. You also agree that (a) any and all claims, judgments and awards shall be limited to actual out-of-pocket costs incurred; and (c) under no circumstances will you be permitted, and you hereby waive all rights, to: (i) claim punitive, exemplary, special, incidental, indirect and consequential damages and any other damages (whether due to negligence or otherwise); and (ii) have damages multiplied or otherwise increased. Any challenge to this provision shall also be resolved by an arbitrator of the Forum. If any provision or provisions of these Terms of Use shall be held to be invalid, illegal, unenforceable or in conflict with the law of any jurisdiction, the validity, legality and enforce ability of the remaining provisions shall not in any way be affected or impaired thereby.